Many organisations face challenges when it comes to supporting assistance dog partnerships

From staff uncertainty and inconsistent customer experiences to complaints, policy gaps, and wider accessibility concerns. ADUK helps organisations build confidence, improve consistency, and create more inclusive environments through expert training, practical policy support, and insight from people with lived experience.

  • Improve accessibility
    Create more welcoming experiences for customers and employees partnered with assistance dogs
  • Reduce risk
    Support compliance with accessibility obligations and reduce the likelihood of complaints
  • Build staff confidence
    Equip teams with practical knowledge and real-world understanding
  • Demonstrate social impact
    Show commitment to inclusion, accessibility and social responsibility

Book a discovery call with our Training & Education team

Why ADUK

  • National experts in assistance dog access.
  • Flexible support tailored to organisational sector, size and need.
  • Opportunities for staff engagement through volunteering, campaigns, and ambassador engagement.

Training & Education

  • Training and e-learning designed for leadership, managers, and frontline teams.
  • Real lived experience through our Ambassador speakers.
  • Co-branded Quick Guides and reference material to support wider workforce.

Policy Support

  • Support aligning policy with operational realities.
  • Practical support for real-world environments that support long-term behavioural change.
  • Ensuring access is built-in, not just bolted-on.

Campaigns

  • Strengthen your commitment to inclusion by supporting our campaigns.
  • Share your perspective on the changes needed to help service providers create more accessible, inclusive, and consistent experiences for assistance dog partnerships.

Allyship Package Overview

ADUK supports organisations to build confidence around assistance dog partnership access while strengthening wider Equality, Diversity & Inclusion (EDI) practices across their workforce and customer environments.

Through practical training, policy guidance, and lived experience insight, we help reduce the risk of complaints, inconsistent responses, and reputational challenges, while supporting organisations to create more accessible, inclusive, and welcoming experiences for both customers and employees.

Our approach also enables organisations to demonstrate meaningful social responsibility and long-term allyship in a practical and measurable way.

Our Corporate Allyship Package is designed to support organisations of different sizes, sectors, and operational complexity. Packages can include a combination of:

Training Delivery

Policy Support

Co-Branded Resources

E-Learing Access

FLorence nightingale museum
Pets as therapy
University of salford manchester
Level playing field
appg
Glamorgan
Department for work & pensions
easyjet
science museum
cafre
uk chamber of shipping
national trust
pizza express
Stevenage borough council
New College Lanarkshire
Counter crime partnership
Leeds City Council
Marriott

The training session was engaging, educational, valuable and very eye opening. The topic is extremely relevant for hospitality, and the presentation was tailored to fit our learning needs and audience.

From the housekeeping, to the banqueting and front office, our teams mentioned they are now better prepared to welcome our guests who bring assistance dogs. ADUK also kindly offered feedback about staying in our hotel with an assistance dog, which was extremely helpful.

Thank you so much ADUK, and I look forward to continuing collaborating with you! Keep up the wonderful work.

Vera Oliveira – Learning & Development Manager

London Marriott Canary Wharf Hotel & Executive Apartments